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Author: Jonathon Pullen

Technical Services Manager Gulf Coast District
Technical Services

38MU/40MU Crossover System

Jonathon PullenMay 12, 2023October 8, 2024

In this article, I will explain how to wire the new crossover system for 24V communication or scenario 3 using…

Technical Services

Overheated Thermostat

Jonathon PullenApril 13, 2023September 29, 2023

Have you ever run across an overheating thermostat? Where the thermostat displayed 90 and the room temp was in the…

Technical Services

38MU/40MU 18/8 Low Voltage Wiring

Jonathon PullenMarch 17, 2023October 8, 2024

This month, I will be covering how to properly wire a 38MU/40MU for 24V operations and setting up the DIP…

Technical Services

Late Friday Night

Jonathon PullenFebruary 16, 2023October 8, 2024

It’s late one Friday night and you are on a call with a bad OFM (outdoor fan motor). The OFM…

Technical Services

DUCKT-STRIP Wiring

Jonathon PullenJanuary 12, 2023October 8, 2024

DUCKT-STRIP wire is a great product for ductless units when used properly. The wire is used to power and communicate…

Technical Services

Adaptive Heat

Jonathon PullenDecember 21, 2022October 8, 2024

If you have a 2-stage performance furnace, you have a heat mode called adaptive heat. Adaptive heat can be controlled…

Technical Services

Because I was Inverted

Jonathon PullenNovember 17, 2022October 8, 2024

For this article, I will explain how to replace the main control board on a 38MARB ductless outdoor unit. The…

Technical Services

Does the Defrost Board Have 24VAC?

Jonathon PullenOctober 13, 2022October 8, 2024

The heat pump works in heating and cooling mode but it simply will not go into defrost mode. Why won’t…

Technical Services

What We Have Here… is a Failure to Communicate!

Jonathon PullenSeptember 8, 2022October 8, 2024

Have you ever found a communication fault or failure on an Infinity or Evolution system? Did you get a fault…

Technical Services

The Infamous E1: Part 2

Jonathon PullenAugust 9, 2022October 8, 2024

E1 fault code on Ductless equipment is communication fault between the indoor and outdoor units.When the E1 code shows up…

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