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Author: Shawn Pettersen

Technical Service Manager • North Georgia
Technical Services

Infinity/Evolution Server Connection Issues

Shawn PettersenJune 10, 2024June 10, 2024

The most effective solution to correct the server connection issue is to connect to a dedicated 2.4G router. Connecting a…

Technical Services

Ecobee Dehumidification Control

Shawn PettersenMay 20, 2024May 20, 2024

This section describes how to setup an ecobee thermostat to control a standalone dehumidifier or a forced air furnace/air-handler that…

Technical Services

Ecobee Free Cooling

Shawn PettersenApril 15, 2024April 15, 2024

The ventilator control capabilities depend on the type of ventilator installed which can be either a HRV, ERV or standard…

Technical Services

Defrost Board Troubleshooting

Shawn PettersenMarch 18, 2024March 18, 2024

I want to go over the process of troubleshooting a heat pump defrost board. This includes checking for common issues.…

Technical Services

Ecobee Setup

Shawn PettersenFebruary 14, 2024February 14, 2024

Ecobee thermostats provide multi-speed fan control to work with 2/4-pipe fan coil units with/without pipe sensors (24V systems only) and…

Technical Services

Intermittent or Elusive Issues

Shawn PettersenJanuary 12, 2024January 12, 2024

HVAC technicians often face challenges in pinpointing intermittent or elusive issues, as they can be harder to diagnose compared to…

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