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Author: Steven Simmons

Technical Services Manager Southwest District
Technical Services

Indoor TXV Failure in Heat Mode

Steven SimmonsDecember 8, 2025December 8, 2025

This article is in reference to Residential Heat Pumps.                 Everyone in the HVAC industry knows that the indoor TXV…

Technical Services

Speedy Maintenance: Split Heat Pump Fall Check Sheet

Steven SimmonsNovember 19, 2025

Today’s article is a guideline to help new technicians develop a speedy routine while doing fall maintenance on heat pumps.…

Technical Services

Diagnosing a Broken Common Wire to the Outdoor Unit

Steven SimmonsOctober 14, 2025October 14, 2025

This article is in reference to residential HVAC equipment but can apply elsewhere. You would think that a broken wire…

Technical Services

Missing Serial Numbers on Infinity/Evolution User Interfaces

Steven SimmonsSeptember 29, 2025September 29, 2025

Have you ever noticed that (inside the software) some User Interfaces (UI) have serial numbers listed, and some don’t? Why…

Technical Services

Defrost in Cool Mode

Steven SimmonsAugust 18, 2025August 18, 2025

This article is in reference to typical Carrier, Bryant, Payne, and WeatherMaker Heat Pumps. Beware of the defrost cycle in…

Technical Services

TXV Ice Bath

Steven SimmonsJuly 10, 2025July 11, 2025

Have you ever seen a stuck TXV? Carrier typically uses hard shutoff valves on their equipment. A hard shutoff TXV…

Technical Services

Finding Manuals Without an Account

Steven SimmonsDecember 17, 2024December 17, 2024

Carrier/ Bryant/Heil has a website that houses all theirmanuals. This includes install, product data, product submittal, service manuals, accessory kit,…

Technical Services

Furnace Code 12

Steven SimmonsNovember 20, 2024November 20, 2024

Also known as code 121 on 2023+ furnaces When you are servicing a furnace whether it is for seasoning cleaning…

Technical Services

Wiring Tip for Zoning

Steven SimmonsMay 12, 2023October 21, 2024

When a house has zoning, it feels like there are wires going everywhere! And if you suspect that some of…

Technical Services

Infinity/Evolution Inverter Units

Steven SimmonsApril 13, 2023October 21, 2024

When it comes to working on the infinity/evolution systems, there are several inverter-driven outdoor units. They all have nicknames, different…

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