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Category: Technical Services

Technical Services

How to Set Up and Access the Dealer Portal

Steven SimmonsFebruary 16, 2023October 21, 2024

We all know how complicated Infinity and Evolution systems can be; wouldn’t it be nice if you could see operation…

Technical Services

Late Friday Night

Jonathon PullenFebruary 16, 2023October 8, 2024

It’s late one Friday night and you are on a call with a bad OFM (outdoor fan motor). The OFM…

Technical Services

Dual Inlet Backward Curve Fan Installation

Anthony CokerFebruary 16, 2023October 8, 2024

The models listed at the end of this newsletter are designed to meet federal Fan Energy Rating (FER) requirements and…

Technical Services

Flame Simulator

Steven SimmonsJanuary 12, 2023October 21, 2024

You go on a no heat call on a gas pack/ furnace. All the burners ignite, but then go out…

Technical Services

DUCKT-STRIP Wiring

Jonathon PullenJanuary 12, 2023October 8, 2024

DUCKT-STRIP wire is a great product for ductless units when used properly. The wire is used to power and communicate…

Technical Services

Totaline Slime Prevention & Removal

Anthony CokerJanuary 12, 2023October 8, 2024

TIC2021-0006 states that a slime has been detected in condensate lines, traps, drains and pans. From TIC: “The slime is…

Technical Services

Adaptive Heat

Jonathon PullenDecember 21, 2022October 8, 2024

If you have a 2-stage performance furnace, you have a heat mode called adaptive heat. Adaptive heat can be controlled…

Technical Services

Pressures Not Reading Right?

Steven SimmonsDecember 20, 2022October 21, 2024

Have you ever put your gauges on a unit and notice that the pressure reading rises slowly, shows Zero but…

Technical Services

Because I was Inverted

Jonathon PullenNovember 17, 2022October 8, 2024

For this article, I will explain how to replace the main control board on a 38MARB ductless outdoor unit. The…

Technical Services

Cleaning Coils

Anthony CokerNovember 17, 2022October 8, 2024

Fall is the time for the leaves to fall and with the mixture of rain and wind tends to stir…

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