Compressor

Deanna Lassiter

Technical Services Manager North Georgia District

April 21, 2023

Locating Invoice Numbers

With our new system in place, there are three different numbers associated with your order:


  • Billing document / Invoice #
  • Sales order #
  • Delivery Document #


Any of these three numbers may be used in Service Bench in the replacement invoice number box, but please use just one.

Invoice header showing invoice number 90028737 circled in red.

The invoice number can be located here on the invoice

Order Acknowledgement with pick date 01-17-2023 and red circle around Sales Order 10023115

You may also use the Sales Order number located on the Order Acknowledgement

Receipt/packing list with red circle highlighting the ticket-sales order number.

From the packing list, please use either the number before the hyphen or the number after the hyphen.


For example: 0080053355 OR 0010027596


Do NOT use the entire number with the hyphen

Invoice with number 910448-00 circled in red

If your replacement invoice generated from our previous software system includes a suffix, such as -00 or -01, do not include the suffix on your claim. Example: 910448

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